OpenView's 2023 SaaS Benchmarks is here!

OpenView SaaS Benchmarks Report 2023.pdf

2023 Operating Benchmarks

KEY TAKEAWAYS

  1. While growth is much harder to come by in 2023, there are pockets of resilience amid the doom-and-gloom.

  2. The North Star for many has become ARR per FTE, which reflects the productivity of your team. We’ve seen big increases in ARR per FTE year-on-year.

  3. Positioning yourself as “AI” doesn’t impact growth. But monetizing AI does.

  4. To drive productivity, companies need efficient product-led growth (PLG), expansion within the customer base, and improved operations.

See also Mostly Metrics review:

https://www.mostlymetrics.com/p/2023-operating-benchmarks